Shipping policy
At TREAD, we aim to get your order to you as quickly and smoothly as possible.
We offer tracked worldwide shipping, so you can follow your order from dispatch to delivery.
Shipping Times
Our estimated delivery time is:
5–8 business days
Delivery times are estimates and begin once your order has been dispatched.
Please note that delivery may occasionally take longer due to circumstances outside our control, including courier delays, customs processing, public holidays or unusually high order volumes.
Order Processing
Orders are typically processed before being handed over to our shipping partners.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information so you can follow your delivery.
Worldwide Shipping
TREAD ships to customers worldwide.
International orders may be subject to customs duties, import taxes or other local charges depending on the destination country.
Where these charges apply and haven't already been collected at checkout, they are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, we'll send your tracking information to the email address used when placing your order.
Please allow some time for tracking information to update after receiving your dispatch confirmation.
If your tracking hasn't updated for an extended period or you believe there's an issue with your delivery, contact us at weartread1@gmail.com.
Incorrect Shipping Addresses
Please check your shipping information carefully before completing your order.
If you've entered an incorrect address, contact us at weartread1@gmail.com as soon as possible.
We'll do our best to update your details before dispatch, but once an order has been shipped, we cannot guarantee that the delivery address can be changed.
Lost or Missing Orders
If your tracking shows that your order hasn't been delivered within the expected timeframe, contact us and we'll help investigate the shipment with the courier.
If your order is confirmed as lost in transit, we'll work with you to provide an appropriate resolution.
Delayed Orders
While most orders should arrive within our estimated 5–8 business day delivery window, occasional delays can happen.
If your order is taking longer than expected, please check your tracking information first. If you still need help, contact our team and we'll look into it for you.
Questions About Your Order?
For any questions regarding shipping, tracking or delivery, contact us at:
We'll be happy to help.